Shipping policy

Shipping Information

• Estimated Time of Delivery: 

  The most accurate estimated delivery date for your product will be shown on the product page with an ETA (please see the image below to locate it).

  At checkout, you will see our current average, which is 2 weeks. However, each model has its own timeframe, so please refer to the image shown on the product page for the most accurate estimate.

Small Item Shipping Options

• 1-Day Shipping: Get your order the next business day.
• 2-Day Shipping: Delivery within 2 business days.
• Ground Shipping: Arrives within 7-14 business days.

Large Item Delivery

• We carefully choose the best carrier for safe delivery.
• Options include Economy/Curbside, in-home drop-off, room of choice, and white glove (assembly included).
• You'll be contacted to schedule delivery after your item ships.

Tracking and Support

• Get an estimated delivery date anytime. Just click here: https://afo.furniture/apps/track123
• For delivery issues, contact the carrier. If unresolved, email us at hello@afo.furniture

Changes and Issues

• Contact us immediately for order changes (custom/pre-orders excluded).
• For missing deliveries marked as delivered, contact the carrier first, then email us if needed.

How We Prioritize Your Delivery

We want your furniture to arrive quickly and in perfect condition. Larger items are handled by experienced furniture delivery specialists. You'll get to choose your delivery method and schedule a time that works for you.

Customer Support: