Refund policy
Our Return Policy
- You have 30 days to request a return. Contact us at hello@afo.furniture to get started.
- Items must be unused, in original packaging, and unassembled.
- Return shipping and a 15% restocking fee apply if you change your mind.
How to Return
Contact us for a return:
-
- Email: hello@afo.furniture
- Phone: (888) 248-0836
- Address: 5570 Florida Mining Blvd #503 Jacksonville, FL 32257
Things to Note:
- We cover shipping costs for defective or wrong items.
- Sale items and gift cards cannot be returned.
Damages or Wrong Items
- Check your order when it arrives. If there are issues, contact us immediately.
- Take photos of any damage. This will help us resolve it quickly.
Delivery Tips
- Measure doorways and spaces to ensure your furniture fits.
- Clear the delivery area.
- Inspect items carefully upon delivery and note any damage on the receipt.
Cancellations
- You have 24 hours to cancel without fees.
- Cancellations after 24 hours may incur fees.
Need Help?
We're always here for you! Email us at hello@afo.furniture or call (888) 248-0836
Let's make this easy!
