Refund policy

Our Return Policy

  • You have 30 days to request a return. Contact us at hello@afo.furniture to get started.
  • Items must be unused, in original packaging, and unassembled.
  • Return shipping and a 15% restocking fee apply if you change your mind.

How to Return

Contact us for a return:

    • Email: hello@afo.furniture
    • Phone: (888) 248-0836
    • Address: 5570 Florida Mining Blvd #503 Jacksonville, FL 32257

Things to Note:

  • We cover shipping costs for defective or wrong items. 
  • Sale items and gift cards cannot be returned.

Damages or Wrong Items

  • Check your order when it arrives. If there are issues, contact us immediately.
  • Take photos of any damage. This will help us resolve it quickly.

Delivery Tips

  • Measure doorways and spaces to ensure your furniture fits.
  • Clear the delivery area.
  • Inspect items carefully upon delivery and note any damage on the receipt.

Cancellations

  • You have 24 hours to cancel without fees.
  • Cancellations after 24 hours may incur fees.

Need Help?

We're always here for you! Email us at hello@afo.furniture or call (888) 248-0836

Let's make this easy!