Furniture protection by SureBright
Love it for years. We’ve got the spills, rips and repairs.
Add a SureBright protection plan to your new furniture for a $0 deductible, 24/7 claims and repairs that cover parts and labor. If it can’t be repaired, you get a replacement or refund.
Two ways to protect your furniture
Pick the plan that matches your home. Kids, pets and movie nights usually call for Accident Protection.
Extended Protection
For breakdowns after the manufacturer’s warranty ends.
- Mechanical and electrical breakdowns, including power surges on power recliners
- Repairs covered 100%, parts and labor
- Wear and tear that stops your furniture from working right
- Replacement or refund if it can’t be repaired
Accident Protection
Everything in Extended Protection, plus life’s little accidents.
Everything in Extended, plus:
- Spills and stains: food, drinks, pet and human stains, cosmetics, pen and crayon marks
- Accidental rips, tears, punctures and cuts in fabric, microfiber and leather
- Burns and heat marks from household items (excluding fire)
- Reclining mechanisms, adjustable features and other moving parts
How it works
Protection is added in seconds, and claims don’t need paperwork.
Add a plan
Choose protection when you check out, or use the link in your follow-up email within 30 days of your purchase.
Something happens?
File a claim 24/7 at customer.surebright.com. It takes about 2 minutes, with no receipt or registration needed.
Fixed, replaced or refunded
SureBright arranges the repair. If it can’t be repaired, you get a replacement or a refund. Your deductible is $0.
Protection plan questions
Still unsure? Our furniture experts can help you choose. Call or chat.
Is there a deductible or any hidden fee?
No. SureBright plans have a $0 deductible and no surprise charges when you make a claim.
Can I add a plan after I’ve bought my furniture?
Yes. You can add protection within 30 days of your purchase. Online customers get an email with a link to add a plan.
How do I file a claim?
Go to customer.surebright.com any time, day or night. Most claims take under 2 minutes, and you don’t need a receipt. You can also reach SureBright by phone, email or chat 24/7. Your claim details come with your plan confirmation.
What if my furniture can’t be repaired?
If a repair isn’t possible, SureBright will replace the item or refund you.
Can I cancel my plan?
Yes. Cancel within 30 days for a full refund. After 30 days, you can still cancel and get a pro-rated refund, paying only for the time you were covered.
Does it cover power recliners and motion furniture?
Yes. Mechanical and electrical breakdowns, including power surges, are covered. Accident Protection also covers reclining mechanisms, adjustable features and other moving parts.
How is this different from the manufacturer’s warranty?
A manufacturer’s warranty usually covers defects for a limited time. SureBright extends protection beyond that and, with Accident Protection, also covers everyday accidents like spills, stains, rips and burns that a manufacturer’s warranty doesn’t.
Questions about protection?
Talk to a furniture expert. We’ll help you pick the right plan for your home.
Protection plans are provided and serviced by SureBright. Full terms and conditions are included with your plan.