Excellent customer service and communication! Everything was done via electronic communication and PROMTLY! My order was delayed a week due to Hurricane Helene hitting Tampa where their headquarters are. Andres the salesperson showed me how to track my order to see the progress. Once the furniture arrived at their distribution center, David the delivery person immediately texted me and delivered the furniture to us the same day.
My prior two living room outfits were both from Ashley Furniture and I loved the Lindyn set from Ashley; however, was not happy with Ashley Furniture prices, customer service, or delayed delivery. With American Furniture Outlet (AFO), I was able to purchase the Lindyn set directly from Ashley Furniture AND know exactly when my furniture was being delivered!
I will definitely be ordering from AFO moving forward. This company is amazing! ☺️